From ETC:
Product manufacturing and shipping update
COVID-19 is causing significant supply chain and shipping delays. We are working to build and ship products as best we can. Customers should expect delays in delivery.
The effects of COVID-19 are being felt around the world and at ETC. We’ve had to make some changes to get through the next few months – and we wanted to let all our extended community know.
All US-based ETC employees, management and executive management are starting a reduced work schedule beginning Monday, March 30. We don’t plan to compromise on our legendary customer support and will remain available during our regular hours. We are determined to protect jobs and keep our company healthy. We will continue to manufacture products and meet shipment schedules to the best of our ability, given the challenging circumstances.
Extra measures are taken daily to make our facilities safe and many employees now work from home. Each ETC office is following a different protocol based on location and recommended precautions from local public health authorities. For office and event-specific updates, please check the appropriate tab. If you still have outstanding questions about an upcoming event, please contact the hosting office.
ETC Technical Support, as always, remains available 24/7 at (608) 831-4116 or toll free at (800) 688-4116.
We stand in solidarity with our customers and look forward to a bright future together.
If you have any questions or concerns, please contact Wendy Orfan at wendy.orfan@etcconnect.com or 608-824-5180
Get more details about each office schedule at www.etcconnect.com